Careers

If you are interested in one of the below employment opportunities, please email your resume to jmillens@tbgfs.com.

Export Air Operations Specialist

Job Description:
  • Coordinate and perform the operational functions of transporting air export shipments from the United States.
  • Position entails working directly with clients and vendors to provide the highest level of service possible.
  • Position requires the following skills or characteristics: ability to work in a team environment, maintain a positive attitude, ability to multi-task, and excellent communication skills.
Job Responsibilities:
With Clients:
  • Interact with clients via the telephone and email to arrange for the exportation of merchandise in accordance with government regulations
  • Educate clients about proper export regulations including completion of the Shippers Letter of Instruction
  • Educate clients about certain country specific requirements (pre-inspection, legalization etc)
With International Agents:
  • Communicate via the telephone and email to arrange for the delivery of cargo
  • Assist department manager with requesting off-shore charges when required
  • Prepare and send pre-alerts
  • Assist with agent routed business when applicable
With Vendors:
  • Contact airlines to book cargo and confirm space availability
  • Contact inland carriers to arrange pickup of cargo and rate negotiation when required
  • Preparation of shipping documents such as pickup alerts, delivery alerts, airway bills, manifests, and other pertinent shipping documents
With Management:
  • Analyze current routings and offer suggestions to maximize profit
  • Assist the Banking Department on complying to L/C shipments when applicable


Export Ocean Operations Specialist

Job Description:
  • To coordinate with customers and vendors the cargo movement based on client requirements in the most professional, cost effective, efficient, profitable, and timely manner.
  • Position requires the following skills and characteristics: excellent organization skills, ability to multi-task, work in a team-oriented environment, and calmly handle quickly changing priorities under tight deadlines.
Job Responsibilities:
With Clients:
  • Request/receive/provide necessary information and paperwork
  • Assist when needed in the tracking of cargo and send electronic mail updates
  • Provide clients with updated information and services based on country specific requirements
  • Provide clients dock receipts, shipper’s letter of instructions, and other miscellaneous shipping documents
  • Educate clients about proper export regulations including completion of the Shippers Letter of Instructions
With International Agents:
  • Communicate via email and telephone to arrange delivery of cargo and releasing documentation to other parties
  • Send pre-alert to agents when applicable
  • Assist with agent routed business when applicable
With Vendors:
  • Contact steamship lines and inland drayage company’s to book cargo
  • Confirm receipt of cargo by ocean vendors or container freight stations
  • Preparation of shipping documents such as - pickup alerts, bills of lading, dock receipts, and other miscellaneous documents
  • Ensuring accuracy for bills of lading created by steamship lines
With Management:
  • Discuss routing and pricing on certain accounts
  • Assist the banking department in preparation of Bill of Lading to conform to Letter of Credit or Documentary Collections


Import Operations Specialist

Job Description:
  • Coordinate and perform the operational functions of transporting cargo into the United States by air and sea freight.
  • Position requires the following skills and characteristics: team oriented, excellent communication skills, attention to detail, ability to multi-task, and calmly handle quickly changing priorities.
Job Requirements:
With Clients
  • Provide clients with electronic mail updates as certain shipment milestones occur
  • Provide the highest level of customer service possible regardless of the situation
  • Educate clients about proper import regulations and compliance
  • Inquire about product description to assist Customs Broker with classification
With International Agents:

Confirm shipment details and ready date via phone and email

  • Advise instructions on how to route cargo based on your Manager’s decision
  • Receive pre-alert documents and request other information if necessary
  • Review agent debit notes for accuracy
With Vendors:
  • Track cargo with airlines, steamship lines, and trucking companies by telephone and internet
  • Assist local Customs Broker with tariff classifications when needed
  • Negotiate spot rates when needed
With Management:
  • Communicate service issues and concerns when required
  • Listen and follow the instructions of the Pricing/Routing Manager to ensure cargo moves as quoted
  • Follow instructions and guidelines from Import Operations Manager